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Support Assistant

Midlothian Council

Salary: £20,813 - £21,715 per year pro rata

Closing date: Thursday August 18th, 2022

Job Description

We are seeking to recruit a Support Assistant position within the Operational Support team in Business Services.

Reporting to a team leader, the successful candidate will work within a team which provides administrative support for various Services in the Council.

The successful applicant will be required to carry out support duties to provide a customer focussed and effective service.

Duties will include supporting the ordering of mobile phones for the Council, dealing with queries by email, in person or over the telephone in relation to mobile phones, supporting the scheduling of in house courses and invoice processing.

Evidence of competency in literacy and numeracy skills such as a minimum of three standard grades level 3 passes or above to include Mathematics and English or equivalent is essential. (SVQ 2 or equivalent is an acceptable alternative).

Some practical experience or demonstration of competency in the use of word processing and standard PC software packages is also essential.

Demonstrable competency in keyboard and clerical skills are also required; SVQ 2 or equivalent is an acceptable alternative.

Experience in a similar office environment, with a working knowledge of modern office equipment is desirable.

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