Business Regulatory Support Service (BRSS)

Midlothian businesses can now access the Business Regulatory Support Service (BRSS) through the Business Gateway Midlothian service. This service provides businesses with a single point of contact for advice on regulations, from food safety and licensing to planning and building standards.

The BRSS includes access to and support from the following council services:

  • Environmental Health
  • Trading Standards
  • Licensing
  • Building Standards
  • Planning
  • Business Gateway/ Economic Development

The aim of the service is to:

  • Provide reliable, transparent advice that supports compliance
  • Provide advice appropriate to each businesses circumstances
  • Provide clear advice that can be easily understood and implemented
  • Distinguish legal requirements from suggested good practice
  • Ensure that any verbal advice a business receives is confirmed in writing

The BRSS is available to established Midlothian based businesses, businesses looking to re-locate to Midlothian and those planning to start a business in Midlothian.

Businesses can expect the following initial response times from the BRSS:

  • Initial contact with Business Gateway: response within 2 working days
  • Report compiled and referral by Business Gateway to relevant services: within 2 working days
  • Response and verbal advice provided by relevant services: contact within 2 working days
  • Written report by relevant services emailed to business: within 3 working days of contact by service

Contact the Business Regulatory Support Service

Email bg@midlothian.gov.uk and an adviser will be in touch to discuss your needs and process your request.

website signpost

Business Support

Business Support

Learn more about how Locate Midlothian can help Support your Business

Economic Renewal Strategy

Green Economy

Quality of Life

Learn more about the great Quality of Life living in Midlothian

DSC_4119 signpost

Competitive Economy